Your Pet Stays. $0 Move-In Fees. Guaranteed.
Get a free, legally valid ESA letter from a licensed clinician accepted by 3 million+ apartments nationwide. Skip the pet fees, deposits, and pet screening.
$0 Pet Move-In Cost
at 3 Million+ Apartments
These housing communities will accept your ESA letter. No pet deposits, no pet rent, no pet screening or fees. Ever.
Accepted & legally binding at these communities
Issued
That Accept
Acceptance Rate
Business
Qualified Renters
What qualifies for an ESA?
Meeting the minimum criteria under federal and state guidance related to emotional wellness is what matters.
How it works
Same day approval, 4 hour delivery available.
Tell us about your needs
Quick questionnaire to qualify for ESA
Licensed clinician review
Short evaluation by licensed ESA practitioner
Bypass Pet Screening
Federal law EXEMPTS you from Pet Screening and additional forms
Landlord accepts ESA
Present your ESA letter directly to your landlord
What is an ESA letter
An ESA letter is a legal document written and signed by a licensed mental health professional. It confirms that your animal is necessary for your mental or emotional wellness and supports your rights in housing under federal guidance.
$0 Pet Move-In Cost!
You never pay additional pet fees, deposits, or rent for emotional support animals because ESAs are not considered pets under the HUD/FHA.
Covers all housing types
Legally enforceable for houses, condos, apartments and student housing. Our legal team insures your rights are protected.
Protected under the Fair Housing Act
The Fair Housing Act provides strong legal protections for ESA holders, ensuring you cannot be discriminated against in housing situations.
Landlord rejection protection
Not all property managers play by the rules. Our legal team ensures your landlord follows the law and accepts a valid ESA letter.
Written by state-licensed clinicians
All of our therapists are state-licensed and have at least six years experience writing ESA letters for people just like you
Accepted by +20K Managed Properties
Landlords know us! +96% acceptance by landlords and over 25,000 professionally managed multi-family properties
Why Choose Us?
We do not use fear marketing tactics to our pet families. We let our record of keeping pet families together do all the talking. We are accepted by over +20,000 professionally managed properties with no Pet Screening required.
| Other ESA | |
|---|---|---|
| Free ESA Letter |  |  |
| 4 Hour ESA Delivery | | |
| Scan & Go Digital Pet Passport | | |
| Landlord Rejection Protection | | |
| 9 years in business | | |
| Guaranteed landlord acceptance | | |
| 300,000 ESA Letters issued | | |
| No hidden costs or tricky upsells | | |
| 24/7 Customer Service | | |
| Reviews | | |
Why Choose Us?
We do not use fear marketing tactics to our pet families. We let our record of keeping pet families together do all the talking. We are accepted by over +20,000 professionally managed properties with no Pet Screening required.
Customer Reviews
"Got my ESA letter super fast! The process was simple and my therapist was very understanding."
"Saved me hundreds in pet fees. The letter was accepted immediately by my landlord."
"Professional service and genuine care. My anxiety has improved so much with my ESA."
"The consultation was thorough and my clinician really listened to my needs."
"Same day approval! I was shocked how fast and easy the whole process was."
"My property manager accepted the letter without any questions. Thank you!"
"Excellent service from start to finish. Highly recommend to anyone needing an ESA letter."
"The therapist was so kind and understanding. Made me feel comfortable throughout."
"Completely stress-free experience. The whole team was professional and supportive."
"My apartment complex approved my ESA immediately. No hassle at all with the letter."
"The clinician understood my mental health needs perfectly. Very compassionate service."
"Fast, reliable, and legitimate. My dog can now live with me without any pet fees."
"The consultation felt like talking to a real therapist who cared about my wellbeing."
"No scam, no upsells, just exactly what they promised. Highly recommend this service."
"My cat is officially my emotional support animal. The letter arrived within hours."
"Life-changing service. My anxiety has improved significantly with my emotional support dog."
"Amazing customer service and follow-up. They genuinely care about their clients' success."
Frequently asked questions
How much does an ESA letter cost?
Our service is completely free for qualified renters in eligible locations. Traditional ESA letter services typically charge $149-$199.
How long does it take to get approved and how long to get my ESA letter?
Same day approval is available when eligible. After your consultation with a licensed clinician, approval decisions are made quickly and as an optional service your legal ESA letter can be delivered to you within 4 business hours.
Will my landlord accept this letter?
Our letters have a 96% acceptance rate by landlords. All letters are written by state-licensed mental health professionals and comply with FHA guidelines. If your landlord does not immediately accept your ESA letter, please contact support and our legal team will take appropriate action on your behalf to insure your rights are enforced.
What is an ESA letter, and how is it different from a service animal?
An ESA letter is a document from a licensed mental health professional confirming that your animal provides emotional support that helps with a mental health condition. ESA letters apply to housing rights under the Fair Housing Act. Service animals, by contrast, are defined under the Americans with Disabilities Act (ADA) as dogs (or sometimes miniature horses) trained to perform specific tasks for a person with a disability. Service animals do not require or use a "service animal letter." Their rights come directly from the ADA.
Who can issue an ESA letter?
Only licensed health professionals (therapists, psychologists, psychiatrists, nurse practitioners, or physicians) who are authorized to practice in your state can provide a valid ESA letter.
Are online ESA letters valid?
Yes, if the letter comes from a licensed provider who is legally practicing in your state and has personally evaluated your need. "Instant approval" sites without a real evaluation are not valid.
What is PetScreening.com? Can my landlord require me to screen my pet before approving my lease application
PetScreening.com is a private third party company that promotes itself as a platform for reviewing pet and assistance animal documentation. It is not a government agency and it has no legal authority to approve or deny your housing rights.
Under the Fair Housing Act and HUD guidance, housing providers may request reliable documentation when you ask for a reasonable accommodation for an Emotional Support Animal or other assistance animal. However, landlords cannot require you to use a specific company or form, including PetScreening.com, as a condition of lease approval.
Even PetScreening.com admits this in its own Terms of Service:
"If you wish to work directly with your housing provider instead of working directly with Pet Screening then you are free to do so. The use of Pet Screening to submit your reasonable accommodation request is elective and optional."
This means you do not have to use PetScreening.com. You can provide your ESA letter or other documentation directly to your landlord or property manager. As long as it comes from a licensed health professional and meets HUD standards, they must consider it.
If a landlord insists that you must submit through PetScreening.com, that position may not comply with federal law.
How long is an ESA letter valid?
There is no federal expiration date. However, housing providers usually expect letters dated within the past 12 months. Renewing annually is recommended.
Who qualifies for an ESA letter?
Individuals with conditions such as anxiety, depression, PTSD, or other mental health disorders that substantially affect daily life may qualify. A licensed provider must make the determination through an evaluation.
Does my landlord have to accept my ESA?
Under the Fair Housing Act, landlords must provide reasonable accommodations for ESAs, even in "no pet" housing. They may only deny if your animal poses a direct threat, causes major property damage, or creates an undue administrative burden.
Can my landlord charge pet fees, rent, or deposits for my ESA?
No. Housing providers cannot charge pet fees, deposits, or rent for an ESA. You are still responsible for any damages your animal causes.
What if my landlord refuses my ESA letter?
Start by calmly discussing your rights and providing documentation. If the refusal continues, you can file a housing discrimination complaint with HUD.
Can I have more than one ESA?
Yes, if a licensed professional determines that more than one animal is necessary for your well-being.
Is my medical information private in an ESA letter?
Yes. The letter does not include your diagnosis or treatment history, only that you have a disability-related need for an ESA.
How quickly can I receive my ESA letter?
Once your evaluation is complete, many providers can issue a letter within a few days.
Can any animal be an ESA?
Yes. Any domesticated animal may qualify, but landlords may consider size, type, and practicality in a housing setting.
Can a landlord deny an ESA due to breed or weight limits?
No. Breed and weight restrictions cannot be applied to ESAs. Denial is only permitted if the specific animal poses a direct threat or safety risk.
Can my landlord inspect my ESA?
No. They cannot require inspections. They may enforce normal lease rules if the animal causes damage or disturbances.
Can I bring my ESA to work?
ESA rights apply to housing, not workplaces. You may request a workplace accommodation, but approval is at your employer's discretion.
Do I have to be in therapy to qualify for an ESA?
No. Ongoing therapy is not required. However, you must complete an evaluation with a licensed professional.
Am I responsible if my ESA damages property?
Yes. You remain financially responsible for damages caused by your animal.
Can one ESA letter cover multiple people in a household?
No. Each person requesting accommodation must undergo their own evaluation and receive their own letter.
Can one ESA letter cover multiple animals?
Yes, if your provider determines that more than one animal is necessary for your well-being.
What animals qualify as emotional support animals?
Most common pets including dogs, cats, rabbits, birds, and other domesticated animals can qualify as emotional support animals, however, based on clinical experience and need determination, we prefer to give ESA for dogs and cats.
Do I need to register my ESA?
No registration is required. ESA letters from licensed clinicians are the only legitimate documentation needed for housing accommodations.
Is an ESA allowed in no pet housing?
Landlords must make reasonable accommodation for qualified ESAs even where pets are not allowed.
Can a landlord charge pet rent or fees for an ESA?
No additional pet fees or deposits are allowed for a qualified ESA. Damage policies still apply.
Contact Us
Have questions about your ESA letter? Our team is here to help you navigate the process and ensure you get the support you need.